San Antonio Area Freeway System TransGuide

This page last updated November 6, 2022

Below is a map of TransGuide's current coverage area and planned future expansions. "Full coverage" areas shown on the map are the areas with contiguous camera coverage and more extensive message signs all connected via fiber optic cable. "Auxiliary coverage" areas have more widely-spaced cameras and message signs connected via wireless communications; these can be thought-of as "TransGuide Lite" areas. Some of these areas are planned for future upgrades to full coverage.

On this page:

• History
• System components
• Current and future expansions
• Benefits
• Wrong-way driver initiative
• HERO program
• FAQ

History

In the late 1980s, Raymond Stotzer, TxDOT's San Antonio director, instructed the local district to develop an innovative ITS system that would be a model for other systems nationally. Ergo, the Texas Traffic Responsive Automated Corridor (TxTRAC) project was announced in early 1993. The system would eventually be branded as "TransGuide" and the operations center and initial 26 mile core section officially went online on July 26th, 1995. That original core section consisted of the inner loop of freeways around downtown: I-35 from New Braunfels Ave. to Southcross Blvd., I-10 West from Hildebrand Ave. to I-35 (with fiber optic cable then continuing to the TransGuide building at Loop 410), I-10 East and US 90 from Zarzamora St. to Roland Ave., and I-37 and US 281 from St. Mary's St. to Fair Ave.

TransGuide building under construction in 1994
(Photo by Brian Purcell)

Over the past two decades, the full coverage system has been gradually expanded:

• 1999: US 281 from St. Mary's St. to Basse Rd., Loop 410 from Ingram Rd. to I-35 North, I-10 from Fulton Ave. to Camp Bullis Rd., and Loop 1604 from Babcock Rd. to Lockhill-Selma Rd.
• 2000: I-35 from New Braunfels Ave. to Starlight Terrace
• 2001: US 90 from Zarzamora St. to Hunt Ln.
• 2002: I-37 from Fair Ave. to US 181
• 2003: I-35 from Starlight Terrace to Loop 1604, and Loop 1604 from I-10 to Bandera Rd.
• 2009: US 281 from Basse Rd. to Nakoma Dr., and Loop 410 from Ingram Rd. to Culebra Rd.
• 2012: US 281 from Nakoma Dr. to Winding Way
• 2016: Loop 1604 from Bandera Rd. to Culebra Rd.
• 2019: Loop 1604 from Culebra Rd. to US 90, and Loop 410 from Culebra Rd. to SH 151
• 2020: Loop 410 from SH 151 to US 90
• 2021: I-10 from Loop 1604 to Ralph Fair Rd.
  

In 2008, in coordination with TxDOT's Austin district, ITS coverage was extended to the entire I-35 San Antonio-Austin corridor as the first such intercity project in the state. TransGuide is responsible for the section south of the Comal/Hays County line with Austin's ITS system taking it from there.

In 2009, TransGuide completed the first major upgrade of their computer systems and website.

In 2017, dynamic message signs and cameras were installed at strategic locations along I-10 between San Antonio and Ozona. 

Work was completed in 2021 on a major renovation of the TransGuide operations center. This project renovated the main operations room and replaced the obsolete consoles, video walls, and other technology, renovated and reconfigured offices and support spaces, replaced the building's roof, and upgraded the various building utility and mechanical systems. The City of San Antonio's traffic management center, which has been located in a separate space in the TransGuide building, then moved into the main operations room to join the SAPD, VIA, and HERO dispatchers there.

TransGuide TV station
For many years, TransGuide operated a low-power UHF television station on channel 54 that broadcast a rotation of video feeds from select traffic cameras for use by local TV stations, but the signal was also available to anyone with a UHF antenna. The video was also transmitted on the City of San Antonio's cable channel during rush hours and emergencies. In 2003, TransGuide established direct fiber-optic feeds to the local TV stations along with the capability for them to select specific camera feeds for their broadcast. Shortly thereafter, the UHF transmitter was shut down.

Model Deployment Initiative
In 1996, TransGuide was selected as one of four participants nationally for the US Department of Transportation's ITS Model Deployment Initiative (MDI). This program was developed to design, test, and pilot a variety of innovative transportation technologies. In San Antonio, those included the following:

• Development of a wireless data system (similar to today's Wi-Fi) that permitted two-way videoconferencing and data transfer between EMS ambulances and hospitals using the TransGuide infrastructure.
• Installation of interactive traveler information kiosks at key locations around the city that provided real-time traffic information as well as weather reports, bus and airport information, and tourist information. 
• Development of in-vehicle navigation units that displayed real-time traffic and incident information as well as turn-by-turn directions. (A predecessor to today's GPS apps.)
• Expanded real-time travel speed data collection using RFID tags distributed to volunteers and read by antennas placed over traffic lanes at strategic locations around the city. This data was consolidated into a regional database that also included data from TransGuide's traffic monitoring, SAPD accident data, and TxDOT lane closure information. This database was used by the information kiosks and in-vehicle navigation units.
• Creation of the Advanced Warning to Avoid Railroad Delay (AWARD) system that installed detection equipment at railroad crossings near freeway exits which allowed drivers to be alerted of delays caused by trains.

Travel time program
In 1999, TransGuide was among the first ITS systems to display real-time estimated travel times on dynamic messages signs, which has now become commonplace nationally. Besides the explicit information it provides to drivers, one of the major benefits of showing travel times confirms to drivers that the signs and system are operational. Previously, the signs were dark unless there was an incident, and surveys indicated that many drivers interpreted the dark signs as the system being offline, which reduced confidence. After the success of travel time displays in San Antonio and a couple of other cities, the Federal Highway Administration issued a memo in 2004 that recommended travel times be the default message on DMSs.

Initially, travel times were displayed from 6:00am to 10:00pm. The first generation of travel times just showed the destination and a travel time range. A recent improvement has added the corresponding distance, which allows drivers unfamiliar with the route to better correlate the time to distance and therefore assess downstream conditions.

System components

When it was first developed, the specifications called for TransGuide to be able to reliably detect incidents within two minutes, quickly verify the incident, and then be able to implement a response scenario that warned drivers within 15 seconds. To accomplish these goals, TransGuide uses a variety of technologies and the system today is composed of the following major components:

• Three-story traffic operations center (TOC)
• Approximately 250 closed-circuit, remote-controlled video cameras
• Traffic detectors at over 200 locations (originally inductive loop detectors in the pavement, but mostly side-fire radar and Bluetooth readers nowadays)
• Approximately 135 mainlane dynamic message signs (DMS)
• 17 travel time comparison (TTC) signs
• Dedicated divergently-routed fiber-optic rings, wireless transmitters/receivers, and associated communications equipment
• Redundant and distributed data systems, specialized software, and related equipment

Traffic Operations Center
The TransGuide Traffic Operations Center (TOC) is located in the southwest quadrant of the I‑10/Loop 410 interchange on the Northwest Side and houses the system's central computer and communications equipment and offices for the system's managers and engineers. The heart of the building is the main operations room, which is the "mission control" style room with large video walls showing various camera and data views and over 30 workstations for the various operators and dispatchers. In addition to TxDOT's traffic managers and HERO dispatchers, the San Antonio Police Department and VIA Metropolitan Transit also have dispatchers in the TOC. This allows seamless coordination between these agencies. The building also contains rooms for local officials and the media to use during major emergencies.

In 2009, the City of San Antonio established their own Transportation and Infrastructure Management Center in the TransGuide building from which they monitor traffic on major arteries and manage the operation of the city's more than 1,400 traffic signals. Previously, COSA's center was separate from TxDOT's, but after a renovation in 2021, the city and state centers were combined in order to improve coordination and efficiency between them.

From around 2010 until 2017, the regional office for the Texas Department of Motor Vehicles (which was spun-off from TxDOT in 2009) was housed in the TransGuide building. It has since moved to a location on Nacogdoches Rd.

When it was originally built, the building was inside of-- and accessible only from-- one of the interchange's cloverleaf ramps. The cloverleaf has since been removed and today the building is accessible from the eastbound Loop 410 access road.

TransGuide building
(Photo by Brian Purcell)

Operations room
(Photo by Brian Purcell)

Closed-circuit cameras
TransGuide employs about 250 closed-circuit video cameras along the city's freeway system so that traffic managers can view and identify incidents. These cameras offer full tilt/pan and zoom control. These cameras are not used for traffic enforcement and video is not recorded.

Freeway mainlane DMS displaying travel time information
This specific sign was destroyed in a crash in 2017 and was not replaced.
(Photo by Brian Purcell)




Full-color full-matrix DMS displaying travel time information
(Photo courtesy of TxDOT)




Frontage road DMS
(Photo by Brian Purcell)

Travel time comparison signs
In conjunction with the implementation of an Advanced Traveler Information System in 2021, 17 travel time comparison signs like the one shown below were installed at various strategic "decision points" around the city. These show real-time travel times for two different routes through or around the city or downtown area so that drivers can decide which route to use. Similar signs are in use elsewhere in the state, although San Antonio's system is the largest such deployment to date. These signs differ from the travel times shown on DMSs in that they are dedicated to this purpose and show a comparison of travel times for two routes instead of single "inline" travel times for the route you are on.

Travel time comparison sign
(Photo by Brian Purcell)

Lane control signals
(Photo by Brian Purcell)

TransGuide website traffic map in 1997

Current and future expansions and upgrades

Ongoing funding shortages during the first two decades of this century delayed expansion plans for the system and resulted in a substantial backlog of deferred maintenance. This funding shortage resulted in the decision to permanently disable the system's lane control signals and frontage road dynamic message signs in 2009 as discussed above. However, recent increases in funding have allowed for renewed expansion of the system and a program to clear the backlog of deferred repairs, upgrades, and expansions. The 2021 winter storm highlighted the importance of ITS and is driving additional improvements and expansions.

The system is currently being expanded into new areas in conjunction with major freeway construction projects along US 28, Loop 1604, and I-10 East. Additionally, work began in mid 2019 on independent expansions of the system on Loop 1604 between I-10 and I-35, and on US 281 from Nakoma Dr. to Loop 1604. Work also started in late 2021 to add auxiliary coverage along Wurzbach Parkway, and on expansions of the full-coverage system on I-35 South from Southcross to Loop 1604 and on I-37 from US 181 to the San Antonio River. Additionally, cameras are being installed on I-37 in Atascosa County and on I-10 between Seguin and Luling, primarily for monitoring during hurricane evacuations. Future system expansions are currently planned as part of the SH 151 and US 90 West expansion projects and the future phases of the I-10/Loop 410 East interchange project.

Future expansions and upgrades will include full-color, full-matrix DMSs which will allow for more flexible messages including reproductions of official traffic signs and other symbols.

Work is currently underway to make streaming video from the cameras available on the TransGuide website. It is anticipated that could be completed in late 2022 or early 2023.

Benefits

Through the years, several studies have proven the benefits of ITS systems in the form of reduced secondary collisions, mitigated congestion (and all that entails) due to expedited incident clearing and timely driver information, and, most importantly, lives saved. Here are some statistics from one report that did a before-and-after study of the first phase of TransGuide:

• 41% reduction in crashes, including a 15% decrease in injury accidents
• 20% reduction in response times to incidents
• Annual savings of $1.65 million in time and fuel
• 2,600 gallon fuel savings per major incident
• Increase in driver compliance to posted instructions from 33% to 80%
• 88% of drivers reported DMS signs were "very easy" to understand
• 85% of drivers indicated that TransGuide was an efficient way of managing congestion and notifying motorists
  
• 80% of drivers felt TransGuide was a good use of tax dollars
  

(Source: Texas Transportation Institute Study, 1997)

Wrong-way driver initiative

In 2011, after a series of wrong-way driver incidents culminating in the death of a San Antonio Police Department officer, a task force was established to combat the local wrong-way driver (WWD) problem. The task force included TxDOT, SAPD, the City of San Antonio Public Works department, the Bexar County Sherriff's Office, the Federal Highway Administration, and the Texas Transportation Institute. Their charge was to identify local WWD hot spots, analyze previous WWD research, investigate WWD countermeasures implemented elsewhere and determine those that could be implemented locally, and identify funding for a WWD countermeasures program.

The task force identified several countermeasures to implement including enhanced signage and pavement markings, active/illuminated signage, and detection technologies. In 2012, TxDOT began work on a pilot project to install flashing LED wrong way signs on all 29 exit ramps on US 281 north of downtown. That was followed in 2013 by installation of flashing LED wrong way signs and WWD detection radar as part of a larger expansion project on I-35 in the Selma area. Later in 2013, WWD radar was installed on the US 281 locations, and testing of a mainlane WWD detection and warning system was completed at the Southwest Research Institute. That system detects wrong way drivers using radar, then illuminates multiple wrong way signs to alert the driver. All the ramp and mainlane WWD radar systems notify operators at TransGuide when a WWD is detected. TransGuide operators then dispatch police and activate warning messages on the DMSs along the route to alert drivers.

In addition to the above, other countermeasures that have been implemented include red reflective tape added to the wrong way signposts to increase their visibility, adjustments to the locations of the reflectors used in off-ramp pavement arrows to reduce loss due to repeated contact, and additional, repositioned, and/or larger signage where warranted.

The results of the US 281 pilot project were significant with a 29% reduction in WWD events recorded in the year after the changes were made. Since then, the system has been improved and expanded to most freeways in the area. Newer installations include multiple radar units as well as a camera. When a WWD is detected, the camera takes a picture, which is then included in the automated notifications to TransGuide and SAPD. SAPD now also announces WWD incidents over their radio with an emergency tone.

Between 2011 and 2018, the local WWD system detected and helped stop 67 wrong way drivers. TxDOT continues to refine, improve, and expand the system.

Spike strips on exit ramps
One frequent and seemingly common-sense suggestion made by the public is to install spike strips on exit ramps, such as those used in some parking lots and rental car facilities. However, this idea has been thoroughly studied and there are several reasons why they would not work in this application:

• Spike strips are designed for very low-speed locations (<10 mph.) During testing with high-speed vehicles as would be found on exit ramps, the spikes often broke, leaving stubs that damaged the tires of vehicles traveling the right direction.
• The strips are hazardous to motorcycles, especially when wet.
• Dirt and debris build up in the devices over time, which prevents the spikes from folding down properly and therefore can damage the tires of vehicles passing over in the right direction or even cause drivers to lose control. Freezing precipitation can also cause this.
• Some drivers may view the strips as a hazard and suddenly reduce their speed, causing congestion and increasing the chances for rear-end collisions.
• Emergency vehicles sometimes have to travel on exit ramps in the wrong direction to more quickly reach accident scenes.

In short, although it seems like an obvious solution to the WWD problem, spike strips have too many "fatal flaws" to be a bona fide option.

HERO program

The Highway Emergency Response Operation (HERO) program, which patrols the local freeways to assist stalled motorists, clear debris, and provide traffic control at crash scenes, is operated out of TransGuide. More details on the HERO program is on the primer page.

FAQ

Here are answers to some frequently-asked questions about TransGuide:

• What's the point of TransGuide? All it ever tells me about is congestion that I see everyday and already know about.
  Yes, it's true that many TransGuide messages are about areas of chronic or recurring congestion that are familiar and well-known to commuters along those routes. However, these congestion reports are useful to people who are not familiar with that road (e.g. truckers and tourists passing through, local residents who don't usually travel that route, etc.) and are also useful as reminders to regulars to be cautious as they approach the congestion. Studies have shown that these warnings improve the traffic flow and safety in the areas where they are used.
  
  TransGuide's original intent, and the area where it really provides benefits, is reporting on incidents that cause unusual or severe congestion, and providing those reports in a timely manner to warn motorists and/or allow them to take alternate routes. Also, TransGuide can often detect such incidents before they are even reported by phone and, even when an incident is first reported by the public, TransGuide is useful in determining the precise location and extent of it as telephoned reports are often ambiguous or inaccurate. This helps to ensure that the proper assistance is dispatched immediately. These factors combine to mean that TransGuide helps improve response times and results in incidents being cleared faster.
  
  
• What's the point of the travel times on TransGuide signs? I know how long it takes to get where I'm going.
  The travel times shown on TransGuide signs are computed every minute based on real-time traffic conditions. While the times shown during periods without congestion may seem pointless to those who travel the road often, they do serve the purpose of reassuring drivers that the route ahead is clear and that the system is online. Studies have shown that when DMS signs are blank, many drivers assume the system is not operating. When the road is congested and travel times increase correspondingly, motorists familiar with the typical travel times are able to use the travel times shown to judge the severity of the downstream congestion and determine whether or not to use an alternate route.
  
  
• The travel times on TransGuide signs are frequently wrong.
  There are a few things to keep in mind regarding the displayed travel times:
  
  • First, they are based on prevailing traffic speeds, so if you're driving significantly above or below those speeds, this will obviously skew your travel time.
  • Secondly, the travel times are a snapshot of the situation at the moment they were computed and you see them. Traffic is highly dynamic, so shortly before you see the sign or soon after you pass it, downstream conditions could suddenly change and render the last travel time you saw obsolete.
  • Finally, travel times are rounded to the nearest minute, so for shorter distances, this could result in a notable (but still trivial) difference due to that rounding.
    
    
  The upshot is that travel times are dynamic and the travel time displays are meant to be general and advisory in nature, not exact nor guaranteed, and a 2000 survey determined that the vast majority of motorists understand that travel times are approximate. As a footnote, test runs after TransGuide's travel time system was implemented showed 85% of drivers arrived within the displayed travel time range with the remainder evenly split between early and late arrivals. 
  
  
• I still think TransGuide is a waste of money. Why don't they use the money spent on TransGuide building new highway lanes?
  A 1997 study reported that 80% of drivers thought that TransGuide was a good use of tax dollars. Much of the funding for TransGuide comes from funding sources dedicated to Intelligent Transportation Systems (ITS). As a result, that money cannot be used for anything other than ITS projects. If TransGuide didn't get that money, it would simply go to another city's ITS system. Furthermore, the amount of money spent on ITS projects is substantially less per mile than roadway expansions, so using ITS funding for roadway expansion would yield very few miles of new highway lanes. Compared to roadway expansions, ITS has been shown to result in a more substantial and longer-lasting return-on-investment. Traffic management programs typically have a benefit to cost ratio of well over 10:1. Regardless, it is well-understood now that there is a point when you can no longer just build your way out of congestion. Instead, you have to better manage what you have, which is the intent of ITS systems, not to mention the undeniable safety aspects.
  

Other sites of interest

	TransGuide https://its.txdot.gov/its/District/SAT/map
	City of San Antonio Transportation Systems Management & Operations https://www.sanantonio.gov/PublicWorks/Projects/Traffic-Signal-Management